From the Velocity family to yours, Stay safe everyone!
COVID-19
VelocityEX is committed to driver and client safety. We are operating on a non-contact basis, including between staff, so that we can continue to serve the community during the COVID-19 pandemic.
About Us
Who We Are
With VelocityEX, You can expect the following:
With VelocityEX, You can expect the following:
VelocityEX is an independently owned pharmaceutical delivery solutions focused on quality delivery services provided to Long Term Care facilities, Community Living, Residential, Clinics, Hospitals and Dr’s Offices.
We are devoted to customer care and efficient transport.
Servicing : Niagara, Hamilton, Windsor, London, Kitchener, Burlingt
VelocityEX is an independently owned pharmaceutical delivery solutions focused on quality delivery services provided to Long Term Care facilities, Community Living, Residential, Clinics, Hospitals and Dr’s Offices.
We are devoted to customer care and efficient transport.
Servicing : Niagara, Hamilton, Windsor, London, Kitchener, Burlington, Oakville, Mississauga, Toronto and the greater Toronto area.
With VelocityEX, You can expect the following:
With VelocityEX, You can expect the following:
With VelocityEX, You can expect the following:
- A team of highly trained experts with 10 plus years of customer service, logistics and operations management.
- Staff who understand the necessity of maintaining patient confidentiality.
- Professional delivery personnel in uniform with picture identification.
- The philosophy that we arrive on time, every time.
- 100% satisfaction guaranteed.
Our Mission, Our Vision, Our Values
Our Mission
Our Mission
Our Mission
VelocityEX is developed to enhance delivery solutions through our integrated technology for service precision as we expand our business model throughout the Healthcare industry.
Our Vision
Our Mission
Our Mission
We are here to revolutionize the way your customers receive your products.
Our Values
Our Mission
Our Values
- Entrepreneurship
- Integrity
- Diversity
- Accountability
- Compliance
- Innovation
Rate Structures
Our Rates
VelocityEX is devoted to targeting rate structures to fit all your delivery needs. With our rates and service, you can expect the quality, compliance, affordability and devotion, every customer should receive!
Photo Gallery
Software
Customer Web Portal
A website for customers. Ready out-of-the-box as an addition to our website.Gives customers direct access to dispatching tools, order history, and personal address books. As a part of OnTime, the web portal is updated in real-time, allowing customers to enjoy a higher level of service.
Customer Support
The OnTime Community, with 24/7 access to tutorials, blogs, and other community related tools. Our online support tools and resources are always available.
Work Offline
Continue to work in OnTime with or without an internet connection. Internet connectivity issues should never affect your business. OnTime is the only courier software with Smart Client technology, allowing you to continue your work in our system, online or offline.Continue to work in OnTime Mobile with or without an internet connection.
Order Entry
Comprehensive order entry tools.Every customer has unique needs, including pickup/drop off points, pricing, notifications, and options. With OnTime delivery software, managerial users may set up a customer one time with all of their specific needs. Afterwards, when a dispatcher starts to type in the customer's name, auto complete will suggest a matching customer. When the dispatcher selects a customer, the customer’s profile will load and all unique requirements will be set.
Exact Distance With Geocoding
OnTime includes mapping and routing services that calculate the exact distance, by road, from point A to point B.OnTime can automatically calculate exact mileage between two points. This functionality is a web service that is included in OnTime courier software; you never have to pay extra for the service, there's no extra software to install, and it's always up-to-date. We source maps from 68 different providers, so you can choose the map that works best for you in your area.
WAP Device Support
Even non-smartphone devices with internet can use OnTime Mobile WAP Edition.Avoid purchasing expensive equipment up front. OnTime courier software allows you to use tens of thousands of internet enabled mobile devices. For over ten years WAP has been a standard for handset makers. Today, there are more than 350 companies who officially support WAP in the mobile devices they engineer.
....And many, many more!
Our Speed, Your Direction
Client Testimonials
" Whenever a need has arisen for a delivery, VelocityEX has responded in a timely manner. The VelocityEX staff members set a customer service standard which other companies cannot match. In addition to their responsiveness, I have found their prices consistently good and their attention to details excellent. I have been particularly impressed by the accessibility of Velocity Express. Phone calls are always received and answered promptly. "
" I would not hesitate to recommend Velocity Express for any related activity or service "
Sincerely,
SmartMeds Pharmacy
Client Portal Login
Click on the link below to be redirected to the Customer Web Portal.
https://secure.ontime360.com/sites/VelocityExpress1/login.aspx
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Contact Us
We wouldnt be here without you
We love our customers, so feel free to contact us anytime! Or better yet, see us in person!
VelocityEX Limited
5063 North Service Road, Suite #200 Burlington, Ontario L7N 3M6, Canada
Phone : 1-(289)-288-3634
Hours Of Operations
Open today | 09:00 a.m. – 11:00 p.m. |
Copyright © 2014 VelocityEX Limited - All Rights Reserved.